Frequently Asked Questions

Here you will find all the information necessary about how we work

Terms of Use
Welcome to Blue Omnia bv. We are distributor of many stunning products such as the Balance Tray® We provide website features and other products and services to you when you visit our webshops. By buying our products and services, you agree, on behalf of yourself and all members of your […]
Shipping Info
Most products of Blue Omnia’s online stores are stored in warehouses in several cities around Europe. From there, the different routes of transport are established to take and distribute the orders in all the relevant territory. It is possible to track your order and check the location or status of […]
Return Policy
Items shipped from webshops of Blue Omnia bv, such as, can be returned within 30 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them. Return conditions It can take up to 20 days for an item to reach us once […]
Privacy Notice
We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes how Blue Omnia bv and its affiliates collect and process your personal information through our webshops, devices, products, services, online […]
The distributor is not liable for (consequential) damage as a result of incorrect use of the Balance Tray or as a result of objects placed on the Balance Tray falling over.